Refund and Returns Policy
We want you to love what you wear. If something isn’t right, we’re here to help.
1. Return Eligibility
You may return items within [2] days of receiving your order if they meet the following criteria:
Item is unused, unworn, and in original condition
Tags and packaging are intact
Proof of purchase is provided (order number or confirmation email)
Items not eligible for return:
Final sale items
Gift cards
Intimates or swimwear (for hygiene reasons)
Custom or personalized items
2. How to Initiate a Return
To request a return, email us at [email protected] with:
Your name
Order number
Item(s) you wish to return
Reason for the return
We’ll respond within 24 hours with instructions and the return address.
3. Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or sent in error.
We recommend using a trackable shipping service to ensure your return reaches us safely.
4. Refunds
Once we receive and inspect your return, we will notify you of the refund status.
If approved:
A refund will be issued to your original payment method
Refunds typically take 5-7 business days to appear on your statement
Shipping fees (if any) are non-refundable.
5. Exchanges
Need a different size or color? We recommend returning the original item for a refund and placing a new order for faster service.
6. Damaged or Incorrect Items
Received something damaged or not what you ordered? We’re truly sorry. Please contact us within 3 days of delivery at [email protected] with photos, and we’ll make it right.
7. Need Help?
We’re here for you! If you have any questions or concerns, don’t hesitate to reach out to our customer support team at:
📧 Email: [email protected]
📦 Return Address: [Insert return address here]
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Made With Love ♥︎