Privacy & Policy

Last updated: December 20, 2025

Lurexon operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Lurexon is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details such as your name, billing address, shipping address, phone number, and email address.

Financial information including payment method details, transaction information, payment confirmations, and related details.

Account information such as username, password, preferences, and settings.

Transaction information including products viewed, added to cart or wishlist, purchased, returned, or exchanged, and your order history.

Communications including messages, inquiries, and customer support interactions.

Device information including IP address, browser type, device identifiers, and network information.

Usage information such as how you interact with and navigate our website.

Personal Information Sources

We may collect personal information from:

Directly from you, when you create an account, place an order, contact us, or otherwise provide information.

Automatically, through cookies and similar technologies when you use our website.

Service providers, who process information on our behalf.

Partners or third parties, where permitted by law.

How We Use Your Personal Information

We use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process orders, payments, shipping, returns, exchanges, manage accounts, remember preferences, and personalize your shopping experience.

Marketing and Advertising

To send promotional emails, messages, or advertisements related to Lurexon products, offers, and updates. You may opt out at any time.

Security and Fraud Prevention

To protect accounts, prevent fraud, secure payments, and ensure safe use of our Services.

Communicating with You

To respond to inquiries, provide customer support, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information:

To Shopify and service providers for payment processing, hosting, analytics, fulfillment, shipping, and customer support.

To marketing and advertising partners, in accordance with their privacy policies and applicable laws.

When you direct or consent to such disclosure.

To affiliates or within our corporate group.

In connection with business transactions, legal obligations, or protection of rights and safety.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services. Your information may be transferred and processed outside your country of residence. Shopify may use your data to provide enhanced features, including personalized experiences.

For more information, visit the Shopify Consumer Privacy Policy or exercise your rights via the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Security and Retention of Information

While we use reasonable security measures, no method is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

Access or request details of your personal information

Request deletion or correction

Request data portability

Opt out of marketing communications

We will not discriminate against you for exercising your rights and may verify your identity before processing requests.

International Transfers

Your personal information may be transferred and processed outside your country. Where required, we rely on legally recognized safeguards for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@lurexon.com

Address: PLT NO 486 , vaid ji ka chouaraha , Murlipura Scheme , Jaipur - 302039